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Conditions of Use

TERMS & CONDITIONS

Returns/Exchanges
We expect that you will be 100% satisfied with your order, our service, and especially our products. If there is a problem with your shipment (wrong size, wrong item), please contact us immediately and we will expedite replacements. Please retain the original packing material and await instruction. We will arrange pickup of the incorrect item(s) and we will replace your product(s) as required.

If you are not completely satisfied with your purchase, for any reason, within the first 30 days, we will offer an exchange for another item. Please contact us for an RMA authorization. You will be responsible for the shipping costs in both directions in all exchanges. We will not accept returns without an RMA. If you are returning products to us, we highly recommend that you send your return package via UPS (or other trackable carrier), or insured Parcel Post/Priority Mail. Pegasus Publishing can not be responsible for lost shipments.

Gift Certificates can not be refunded. However, purchases made by redeeming a Gift Certificate will have the same unconditional 30-day satisfaction guarantee. Please do not hesitate to call or email if you have any questions or issues regarding your order. We want you to be happy - anything less is not acceptable.

Sales Tax
We are required by law to collect sales tax on orders being shipped to Texas. The tax rate that we must collect is based on your ship-to location, in compliance with Texas State law. At this time we are not required to collect sales tax on orders shipped out of Texas. Please feel free to contact us if you have any questions.

Substitutions
Pegasus Publishing will not normally substitute an alternate item for an item you have ordered without contacting you. However Pegasus Publishing and its associated manufacturers do reserve the right to modify designs, change ink or shirt colors from catalog depictions without notice. Clearance items are items that are no longer available and can and do go out of stock. In the case of clearance items Pegasus Publishing may substitute a similar item at our discretion.

Shipping
While Pegasus Publishing tries to process all orders in a timely fashion, we are a small company and attend a large number of shows and conventions. Please allow 5-7 days for the processing of your order, and then allow extra time suitable for the method of shipment you have selected for your item to get to you.

Acceptance
By ordering from Pegasus Publishing you hereby agree to the terms and conditions posted here. Pegasus Publishing reserves the right to amend these Terms and Conditions without notice.

Jurisdiction
Any and all disputes to be adjudicated under these terms shall be considered to be in the jurisdiction of the courts of Fannin County, Texas.

Content

2020 Convention Calendar

Jan 3-5 Wizard World New Orleans

Jan 11-12 Houston Charity Cat Show

Jan 17-19 Albuquerque Comic Con

Jan 31-Feb 2 My Hero/SmashCon

More to Come